Privacy Policy

Information you provide to us. When you complete our qualifier form, request a consultation, use our pricing tools, or otherwise contact us, we collect the information you choose to submit, which may include:

• Your name, email address, and phone number;
• Your ZIP code and city, and the service region they map to;
• Project details you share — the type of project, your budget range, your timeline, your role in the decision, and how you heard about us;
• An optional preferred salesperson, if you name one; and
• Anything else you include in a message or notes to us.

Information collected automatically. When you browse the site, we and our service providers may automatically collect certain technical information through cookies and similar technologies, including:

• Your IP address, browser type, device type, and operating system;
• The pages you view, links you click, and how you navigate the site;
• The website or ad that referred you, including campaign parameters (for example, UTM tags) attached to the link you followed; and
• General location inferred from your IP address.

We do not intentionally collect sensitive personal information, and we ask that you not send it to us.

We use the information we collect to:

• Respond to your inquiry, contact you about your project, and schedule and conduct consultations;
• Route your request to the right member of our team for your area;
• Prepare estimates and provide the products and services you ask about;
• Operate, maintain, secure, and improve our website and tools;
• Measure the performance of our website and marketing, including our advertising campaigns; and
• Comply with our legal obligations and enforce our terms.

We use cookies and similar technologies to run the site, understand how it is used, and measure our advertising. You can control cookies through your browser settings; blocking some cookies may affect how the site functions.

Analytics. We use privacy-conscious website analytics to understand aggregate traffic and how visitors use the site. This helps us improve the experience.

Advertising and the Meta Pixel. We advertise on third-party platforms, including Meta (Facebook and Instagram). When active, the Meta Pixel and similar advertising technologies collect information about your visit — such as pages viewed and actions taken — and share it with Meta so we can measure ad performance, understand conversions, and show relevant ads to people who have visited our site. This information is handled by Meta in accordance with its own data policy.

You can limit ad-related tracking in several ways:

• Adjust your ad preferences in your Meta account settings, and review Meta’s Privacy Policy;
• Opt out of interest-based advertising from participating companies through the Digital Advertising Alliance; and
• Use your browser or device privacy controls to block or clear cookies and to signal your tracking preferences.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We share information only as described below:

• Service providers. We use trusted third parties to operate our business — for website hosting and analytics, database storage, email delivery, and appointment scheduling. They may process your information only to provide services to us.
• Advertising platforms. As described above, we share limited website activity with advertising platforms such as Meta to measure and improve our ads.
• Our team. Your request is shared internally with the team members who handle your area and your project.
• Legal and safety. We may disclose information if required by law or legal process, or to protect the rights, property, or safety of our company, our customers, or others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We keep the information we collect for as long as needed to respond to your request, provide our services, operate our business, and meet our legal, accounting, and recordkeeping obligations. When we no longer need it, we take reasonable steps to delete or de-identify it.

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, email us at hello@texaspoolsandpatios.com. We will respond as required by applicable law. We may need to verify your identity before acting on your request.

Depending on where you live, you may have additional rights under your state’s privacy laws, including the right to access, delete, or correct your information and to opt out of certain uses. Texas residents may have rights under the Texas Data Privacy and Security Act. We honor these rights where they apply, and we will not discriminate against you for exercising them.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Our website may link to third-party sites and services that we do not control, such as social media pages and scheduling tools. This policy does not apply to those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the site after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, contact us at: